Relaxed Crew Neck Long Sleeve Alpaca Wool Blend Sweater

All successfully paid and confirmed apparel orders will go through internal verification, stock sorting, quality inspection and secure packaging procedures within 1 to 5 business days, excluding weekends and official public holidays in New Zealand. During peak sales seasons or periods of surging order volume, the standard processing schedule may be moderately extended. Our customer service team will deliver formal notifications to clients promptly if any noticeable dispatch delays occur.

Logistics fees are calculated individually for each order based on package weight, dimensional specifications and delivery destination. The exact shipping cost will be clearly displayed and finalized on the checkout page before customers complete payment. Our standard shipping service for all fashion garments features an estimated delivery cycle of around 15 business days after warehouse dispatch. All delivery timelines serve as reference values only and are not guaranteed, as they may be affected by courier operational delays, cross-border customs clearance procedures, extreme weather events, regional logistical restrictions and public holidays worldwide.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@oscarrahman.shop. Please note that returns will need to be sent to the following address: 12 Sale Street, Cockle Bay, Auckland, Auckland 2014, New Zealand
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@oscarrahman.shop. 

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